This comprehensive course provides participants with the knowledge and skills necessary to begin working in an entry-level, customer-facing position including frontline staff, team leads, and managers, as well as any professional seeking to enhance their customer service skills. Participants gain a basic understanding of how to take care of customer needs by providing high-quality professional service and assistance before, during, and after the sale. They do this by gaining an understanding of the basic characteristics of customer service, an understanding of the customer and how to interact with them at all stages of the sale. Participants also learn about related technologies and strategies for continuous improvement in the field of customer service.
This comprehensive course provides participants with the knowledge and skills necessary to begin working in an entry-level, customer-facing position including frontline staff, team leads, and managers, as well as any professional seeking to enhance their customer service skills. It is ideal for those aspiring to work as frontline staff, team leads, and managers, as well as professionals seeking to refine their customer service skills. Participants gain a basic understanding of how to take care of customer needs by providing high-quality professional service and assistance before, during, and after the sale. They do this by gaining an understanding of the basic characteristics of customer service, an understanding of the customer and how to interact with them at all stages of the sale. Participants also learn about related technologies and strategies for continuous improvement in the field of customer service.
This comprehensive course, “Community Health Worker Course,” is designed for individuals passionate about improving public health and making a significant impact within their communities. Ideal candidates include those interested in pursuing a career in public health, current healthcare professionals seeking to expand their knowledge and skills in community health, volunteers aiming to make a difference in public health, and individuals from communities experiencing health disparities who wish to advocate for better health outcomes.
This comprehensive course is designed to introduce you to the dynamic world of commercial construction, focusing on the pivotal role of carpentry helpers. Over eight detailed lessons, this course covers everything from the basics of commercial construction, safety protocols, tool and material handling, to assisting skilled tradesmen, and the importance of communication and teamwork on a construction site. Starting with an overview of the commercial construction industry, you’ll learn about the different roles and jobs available, including the critical tasks performed by carpentry helpers. The course emphasizes safety, a cornerstone of construction work, detailing the Occupational Safety and Health Administration (OSHA) regulations, personal protective equipment (PPE), and emergency procedures to mitigate the “Fatal Four” hazards: falls, caught-in or between, struck-by, and electrical hazards.
You’ll gain insights into the tools and equipment essential for construction, including their safe operation and maintenance. The course also delves into the handling, storage, and transportation of construction materials, emphasizing the importance of proper techniques to ensure safety and efficiency. A significant portion of the course is dedicated to the practical aspects of being a carpentry helper. You’ll learn about rough and finish carpentry basics, including key terms and processes involved in framing and adding finishing touches to buildings. This knowledge is crucial for assisting skilled tradesmen effectively and contributing to the construction process.
Communication and teamwork are highlighted as vital components of successful construction projects. The course offers strategies for effective communication, including verbal, non-verbal, and written methods, and underscores the value of teamwork in overcoming challenges and achieving project goals. By the end of this course, you’ll have a solid foundation in the principles and practices of commercial construction, equipped with the knowledge and skills to excel as a carpentry helper. Whether you’re new to the field or looking to enhance your understanding, this course provides valuable insights and practical tips to help you succeed in the fast-paced world of commercial construction.
This comprehensive course is designed for individuals interested in beginning a career in the electrical field, specifically targeting those aspiring to become electrical helpers. With a blend of theoretical knowledge and practical skills, this course lays the foundation for understanding the basics of electrical work, safety protocols, and the role of an electrical helper in various settings. Throughout the course, participants will be introduced to the fundamental concepts of electricity, including electrical theory, terminology, and the principles of circuits. The curriculum is structured to cover the various tasks an electrical helper may perform, such as assisting in the installation, repair, and maintenance of electrical systems, handling tools and materials, and ensuring job site cleanliness and organization. A significant focus is placed on safety, emphasizing the importance of personal protective equipment (PPE), adherence to safety standards, and the identification and mitigation of electrical hazards. Practical sessions include hands-on training in the use of basic electrical tools, measuring and cutting wires, drilling holes, and running and bending conduits, among other essential skills. Participants will also learn to read and interpret electrical blueprints and schematics, enabling them to effectively assist in electrical installations and troubleshooting. The course aims to equip students with the knowledge and skills needed to support master electricians on job sites, fostering an understanding of the electrical trade that prepares them for further career advancement. By the end of the course, students will have a solid understanding of the role of an electrical helper, the basics of electrical theory, and the practical skills needed to safely and effectively assist in electrical work. This course serves as a stepping stone for those looking to pursue a career as an electrician, providing the foundational knowledge and experience required to advance in the electrical field.
This CDL School Bus Endorsement training course is offered online, using a self-paced, and interactive learning approach. Upon completing the online part, students may then participate in the hands-on portion of the course at any of the 24 Community Colleges around the state.
This course was specifically designed for people who have already earned a Class B and Passenger endorsement and are looking to renew their School Bus Endorsement. After each lesson, drivers must take a quiz and score 80% or greater. Upon completion of the online element of the course and passing the state exam, an unrestricted Class B Passenger and School Bus Endorsement are achieved.
Upon completing both online and hands-on portions of the course, a participant will receive an ACCS micro-credential.
Discover the exciting world of land surveying with this comprehensive basic course! You’ll learn the key principles and techniques of measuring, mapping, and representing the features of a piece of land. From cadastral surveying to topographic surveying and GPS surveying, you’ll gain a deep understanding of the various types of land surveying. You’ll also learn about field data collection and data processing, as well as important legal and ethical considerations in the field. Whether you’re just starting out or looking to enhance your existing skills, this course is a great investment in your future and offers a path to exciting career opportunities such as a surveyor, mapping technician, or GIS specialist. Get ready to explore the dynamic field of land surveying and start shaping the built environment!
This comprehensive course is designed to prepare participants for a rewarding career as an ambulance operator (AO). AOs serve a critical function as part of an emergency medical services (EMS) team. Whether you’re new to this role or seeking to enhance your expertise, this training will equip you with foundational principles necessary for success in this critical role.
Throughout the course, you’ll cover essential topics such as Basic Life Support (BLS), scene and patient assessment techniques, airway management, trauma response, and handling hazardous materials. Additionally, you’ll learn about special patient populations, incident command systems, and ambulance operation procedures. You will also receive hands-on training in driving the ambulance, where you will develop competencies in emergency vehicle operation, navigating through traffic, maneuvering in tight spaces, and ensuring patient safety during transit. No prior experience is required, and upon successful completion, you’ll be well-prepared to serve as an Ambulance Operator, contributing to the health and safety of your community.
This CDL HazMat Endorsement training course is offered online, using a self-paced, and interactive learning approach. This course was specifically designed for people who have already earned a Class A license and are looking to add this endorsement. This course was specifically designed for Commercial Drivers who want to take and deliver materials that the FMCSA deems hazardous. Radioactive materials, explosives, poisons, and gases are just some examples. Truck drivers who have this endorsement have more specific responsibilities than regular drivers.
Additionally, this endorsement opens career opportunities and higher wages for drivers. It also makes them more sought after by companies and carriers. By completing this course and taking the state written test, any Class A CDL truck driver can add this endorsement to their license.
