Hospitality & Tourism

Barista (Under Construction)

This comprehensive training provides aspiring baristas with the essential skills needed to excel in the coffee industry. The course covers technical coffee-making skills, including espresso preparation, milk texturing and steaming, latte art creation, brewing techniques, coffee cupping and tasting, grinder calibration, drink recipe knowledge, and the creation of signature drinks.  

The course also emphasizes customer service, effective communication, order accuracy, handling customer queries and complaints, and building customer relationships. Workplace skills, health and safety practices, cleaning and maintenance, inventory management, and basic technical troubleshooting are also included. By the end of the course, students will be proficient in operating an espresso machine, milk steaming, latte art, using different brewing methods, preparing coffee beverages, managing tasks efficiently, maintaining cleanliness, adhering to health and safety standards, working effectively on a team, and upholding professionalism in the workplace. 

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