Hospitality & Tourism

Hotel Operations Training Course

We currently offer this Hotel Operations training course online, so students can learn at their own pace, on their own schedule, using a self-paced, online, and interactive learning approach. After each lesson, participants must take a quiz and score 80% or greater. Upon completing the online portion, students may then complete the hands-on portion of the course at any of our Community Colleges around the state. Begin a strong foundation in hotel services by learning to manage, market, and serve well in the hotel and recreation industry. Explore all angles of customer service, including how to effectively motivate hotel employees, standardize professional conduct, and minimize customer service issues. Learn more about the laws and regulations that affect accommodations and recreational services within facilities management, including protocol regarding housekeeping and janitorial staff. Upon successfully completing both online and hands-on portions of the course, a participant will receive an ACCS credential.  This credential may be applied toward credit courses at their local Community College.

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